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Project support
Project framing
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FACTORY SYSTEMES analyzes your specific needs, business constraints and objectives to define the most appropriate technological strategy.
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Our experts help you choose the industrial IT and IoT object solutions that are best suited to your environment.
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We systematically integrate productivity, security and budget considerations to ensure the success and longevity of your project.
Fleet audit
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Obtain a clear and exhaustive view of the installed base: identify the equipment in place, its condition, compatibility and criticality, to provide a reliable diagnosis.
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Understand usage, constraints and challenges in the field: analyze actual operating conditions to better understand our customers' operational and strategic needs.
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Directing our recommendations towards relevant technical solutions: we strive to propose solutions that are adapted, scalable and in phase with our customers' industrial objectives.
Feasibility study and prototyping
We carry out in-depth technical studies to validate the technical feasibility of your project. We submit our proposal in the form of a project file, including technical/mechanical information (compliance matrix), standards and pricing. This is followed by a prototyping phase - Proof of concept (POC) - which undergoes in-depth customer testing before the system is finally qualified before going into production.
Industrial prototyping secures your developments, accelerates innovation and optimizes product quality through rapid testing and the integration of user feedback.
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Systems integration and industrialization
Factory Systemes specifically assembles and configures your industrial PCs, in its own integration department and on its six assembly lines. Our proximity to our suppliers not only ensures short implementation times, but also guarantees the longevity of your installations.
To meet our customers' requirements, we follow a clearly defined process:
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assembly according to standard operating procedures or detailed assembly instructions validated by our customers
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Complete traceability of components and systems as they leave the production line
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Systematic debugging of systems prior to delivery, to guarantee correct equipment operation
Logistics department
In the Factory Systemes value chain, a high-performance logistics department is a major asset for the success of your industrial projects. Our organization provides you with :
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Fast, reliable equipment availability: we ensure on-time delivery of your equipment to meet your implementation schedules.
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Optimized inventory management and traceability: each order is rigorously tracked, guaranteeing security and transparency throughout the process.
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After-sales service
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Implementation assistance: our experts are on hand to help you install and configure your products, ensuring that you get up and running quickly and optimally.
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Warranty repair service: all our products come with a standard 2-year warranty (excluding accessories), covering parts and labor.
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Out-of-warranty repair service: FACTORY SYSTEMES maintains and repairs equipment for up to 5 years after it has been taken off the market, covering both breakdowns and accidental damage.
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Multilingual support: a dedicated team, available in French and English, responds rapidly to your requests.
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